Frequently Asked Questions

Are my employees using computers inappropriately?
Most probably, yes! The Internet is the greatest productivity drain. 64% of employees visit non-work related websites each day (Forbes), and a new survey—conducted by the American Management Association (AMA)—found that more than 25% of employers have fired workers for misusing e-mail on the job (ComputerWorld). I.C.E. training addresses these potential problems and will help to educate your employees on the proper use of company computers.
Can my company really get into trouble?
Yes! Criminal liability can attach to an organization whenever an employee of the organization commits an act within the apparent scope of his or her employment, even if the employee acted directly contrary to company policy and instructions. For example, software piracy can cost your company up to $150,000 in civil fines per infringement and up to $250,000 in criminal fines per infringement. IP infractions can cost your company upto $100,000 per incident in fines and penalties. And, we have not even mentioned bad press. Half of all businesses in America have experienced more than 25 successful social engineering attacks in the past two years, with some having to spend up to $100,000 per incident in cleanup costs (Information Week). I.C.E. training addresses these potential problems and will help to educate your employees on avoiding them.
Am I protected, if I did not know or encourage these activities?
No! Ignorantia juris non excusat and ignorantia legis neminem excusat (Latin for ignorance of the law does not excuse and ignorance of the law excuses no one) are legal principles holding that a person who is unaware of a law may not escape liability for violating that law merely because he or she was unaware of its content. I.C.E. Certification demonstrates to courts that you have taken proactive steps to protect your company from inappropriate computer-related actions taken by your employees.
Can I.C.E. help my company?
Yes! I.C.E. can significantly reduce your company’s risks and liabilities associated with common, everyday misuse of computing and information technologies. In keeping with the Federal Sentencing Guidelines, companies that have developed an effective program for preventing offenses and have begun implementing the program prior to the offence are eligible to have fines and punishments reduced by over 95%. This mitigating credit under the guidelines is contingent upon prompt reporting to the authorities and the non-involvement of high level personnel in the actual offense conduct.
How will I.C.E. impact my IT and HR Departments?
Only positively! I.C.E. training is an online program that relieves your IT Department from installing, maintaining, and updating the program on your computers. Moreover, tracking and testing are done online, so your HR Department is relieved of these responsibilities.
Are customers really interested in I.C.E. Certification?
Yes! Just ask executives at: Target, Home Depot, Michaels, Neiman-Marcus or White Lodging (which manages hotel franchises for chains such as Marriott, Hilton, and Starwood). In the case of Target, the credit card data breach effecting 110 million Target customers — hasn’t yet reached its final chapter. As customers seek to regain confidence in one of the nation’s largest retailers, Target's profits fell nearly 50% in its fourth fiscal quarter of 2013 (Forbes).

Information and Computer Ethics (I.C.E.) Certification shows your currrent and prospective customers that you have taken the extra step in protecting their personal data. In a world where everyone has become increasingly aware of the value of information and the problems that breaches in data security can cause, send the clear message that you and your company are taking the right steps in protecting data!
Will I.C.E. training take time away from my employees?
No! I.C.E. training is entirely asychronous; meaning that employees can take the program from anyplace and at anytime. Also, the 30 minute program does not have to be taken all at once; but rather it can be taken in parts whenever your employees are ready.
What happens after my company gets Certified?
After successful completion of the training program, your company will be awarded I.C.E. Certification (Information and Computer Ethics Certification). By demonstrating your company's commitment to computer and information ethics, you separate yourself from your competitors. With the ICE certification, you build greater trust with your existing clients and attract new clients. ICE Certification affirms your company's steadfastness to ethics, safeguarding your clients’ personal information, and your employees’ well being. I.C.E. Certification will:

  1. build greater trust with your existing clients ,
  2. attract new clients, and
  3. afford everyone in your company greater peace-of-mind.
How was I.C.E. funded?
I.C.E. was made possible by grants from the National Science Foundation.
Who created I.C.E.?
I.C.E. was developed by Educational Media Resources, Inc. a 29-year old not-for-profit corporation and ILT an award wining software company comprised of dedicated educators, software engineers, and artists. The ILT team has worked on a wide variety of educational projects ranging from children’s software programs to real-time visual simulation software for the Apollo Spacecraft and the Lunar Module Lander.